This Privacy Policy aims to inform you about how Florida4Fun collects, uses, shares, and protects your Personal Data when you use our site and our services. By registering, contacting us, or showing interest in our Services, you agree to the terms described here.

1. Information Collected

1.1 Registration Information

When you register or contact us, you will initially provide registration data, such as full name, identification document number, contact phone, email address, date of birth, gender, and address.

1.2 Financial and Banking Information

For online payment management, financing, points systems, purchase processing, or acquisition of products and Services, we may transmit your data to financial institutions that operate and consolidate platform payments. In these cases, bank data, credit card information, payment data, and/or credit score will be collected.

1.3 Preference and Behavioral Information

We may request information about your travel preferences and also collect behavioral data, such as purchase history, consumption, and interests.

1.4 Complementary Information

To enable the contracting of certain Services, we may request complementary data so that institutions that perform credit analysis, fraud prevention, and payment formalization can complete the process. This data may include scanning of identification documents with signature (e.g., ID or driver's license), nationality, profession, position, and affiliation. In these cases, Florida4Fun may also receive information from service providers involved in payment processing and fraud analysis.

1.5 Information about Companion(s) and Other People

If the Services are provided to more than one person, you must provide the necessary information so that we can also serve companions or third-party beneficiaries. In this case, 'registration information' and 'preference information' will be processed as necessary to ensure the provision of Services.

For companions who are children or adolescents, Florida4Fun commits to processing Personal Data in the best interest of the minor, limiting itself to essential information (full name, phone, gender, and date of birth).

1.6 Supporting Documentation in Case of Refund or Penalty Review

In situations that prevent the use of a Service already contracted, it may be necessary to share information and documents that prove the occurrence, which may include sensitive data (including health data) from you or third parties, such as medical certificates, death certificates, birth certificates, among others, according to the specific case. Remember that it depends on the terms and conditions of the specific supplier for the cancellation of the service.

1.7 Authentication Services

If you choose to access the Platform through third-party authentication services, we may receive and store additional information from your profile, as authorized by you and the service provider.

1.8 Games, Advertising, and Promotions

During your participation in games, quizzes, and other marketing actions promoted on our Platform or on third-party sites, we may collect registration or behavioral information.

1.9 Customer Service

When you contact our Customer Service or exercise your rights as a Data Subject - through the Platform, chat, phone calls, and/or emails - we will collect personal information necessary to fulfill your request, such as registration data and data related to the contracted Service.

1.10 Data Generated During Platform Use

Data Related to Electronic Device:

When visiting our Platform, regardless of registration or contracting Services, we may automatically collect certain information from your computer or mobile device, such as:

• IP Address;

• Referral site;

• Browser software;

• Navigation information;

• Geolocation;

• Dates and times of your interactions;

• Session data.

If you create an access account, in addition to navigation data, Florida4Fun may collect other Personal Data as described above.

1.11 Data Shared by Third Parties

We may receive Personal Data from partner service providers, such as property management companies, airlines, hotels, payment methods, car rental companies, among others, who share information to enable the provision of our Services.

2. Purposes of Personal Data Use

The Personal Data collected will be used for the following purposes:

2.1 Execution and Guarantee of Our Services

• Intermediate the relationship with suppliers necessary for the provision of Services,

• For financial technology partners to perform credit analysis and fraud prevention;

• Process financial transactions and charges;

• Analyze refund requests, penalty review, and no-show occurrences;

• Enter into intermediation contracts for Services;

• Complete your registration on the Platform;

• Address questions, complaints, or suggestions sent through service channels;

• Send quotes and follow up on after-sales,

• Communicate the progress of requests and logistical processes.

2.2 Marketing and Commercial Actions

• Send marketing communications via email or SMS, including targeted marketing, to promote Florida4Fun, group companies, or commercial partners;

• Control the performance of commercial and promotional initiatives;

• Analyze your profile to improve offers, direct content, advertisements, and personalized products.

2.3 Internal Development of Florida4Fun

• Respond to questions and inquiries from the Board;

• Prepare internal reports and analyses;

• Maintain records of commercial transactions and payments;

• Address internal legal consultations.

2.4 Compliance with Legal or Regulatory Obligations

• Ensure compliance with laws, regulations, resolutions, agreements, or provisional measures that are required by law.

2.5 Exercise of Our Rights

• Allow the regular exercise of our rights in administrative, judicial, or arbitration proceedings.

3. Sharing of Personal Data

Florida4Fun may share your Personal Data as permitted or required by law and in the following situations:

3.1 Provision of Contracted Services

• Sharing with suppliers and partners to enable the provision of Services;

• Sharing with franchisees and partners that market Florida4Fun Services;

• Sharing with service providers responsible for customer service, call center, and other contact channels;

• Sharing with credit bureaus and anti-fraud analysis companies for credit verification and fraud prevention;

• Sharing with IT service providers for the provision of management and customer relationship systems;

• Sharing with law firms for action in judicial, administrative, or arbitration demands;

• Sharing with social media for marketing actions.

3.2 Situations Defined by Law

We may share your Personal Data with government agencies whenever:

• Disclosure is required by investigations, judicial measures, or legal proceedings;

• Necessary to investigate, prevent, or take measures related to illegal activities or suspected fraud;

• Necessary to protect the physical safety of any person;

• Or when required by another legal obligation.

3.3 Transfer of Assets and Affiliated Companies

In the event of a merger, acquisition, or sale of part or all of our assets, your Personal Data may be shared with the acquiring company. In these cases, you will be notified of any changes related to the controller of Personal Data.

3.4 Service Providers and Partners

We may share anonymized data with trusted partners and third-party service providers to better understand which materials and Services may be of interest to you, aiming to improve the quality and effectiveness of our offers.

4. International Transfer of Personal Data

When necessary, your Personal Data may be transferred to Florida4Fun group companies, or to third parties located in other countries, including cloud service providers. We adopt appropriate measures to ensure the protection of your personal data in accordance with applicable legislation and adequate contractual provisions.

5. Use of Cookies and Other Technologies

Cookies are small files added to your device to offer a personalized experience. They help us:

• Count the number of visitors;

• Facilitate navigation on the Platform;

• Identify more accessed content and advertisements with greater engagement;

• Associate clicks with a user ID (in the case of registered users).

You can deactivate cookies totally or partially in your browser settings; however, this may affect the performance and browsing experience on the Platform. In addition to Florida4Fun cookies, contracted third parties may use their own technologies for service provision.

6. Data Storage

Personal Data will be stored by Florida4Fun for the period necessary to achieve the purposes for which they were collected, such as, for example:

• During the term of the Service provision contract;

• For the time necessary to comply with legal or regulatory obligations;

• Or for the period necessary for the exercise of our rights.

We adopt appropriate technical and organizational measures to protect your data against unauthorized access, alteration, improper disclosure, or destruction. Card, payment, and financing data are not stored on the platform and will be in possession of the companies that transacted the values (Payment Gateways).

7. Your Rights

You have the right to:

• Request access to your Personal Data;

• Request correction or updating of data;

• Request anonymization, blocking, or deletion of unnecessary or excessive data;

• Revoke your consent, when applicable;

• Request information about the entities with which your data has been shared.

To exercise these rights, contact our service channel.

8. Changes to this Policy

This Privacy Policy may be updated periodically. We recommend that you review it regularly to stay informed about how we protect your Personal Data.

9. Contact

If you have questions, comments, or requests related to this Privacy Policy, contact us through the service channels available on Florida4Fun.com.

Florida4Fun is committed to protecting your privacy and the responsible use of your Personal Data, in accordance with applicable legislation.